Returns & Exchanges
Please review your order very carefully. Contact firstname.lastname@example.org prior to ordering if there are any questions.
Returns postmarked back to us within 7 days after receipt of purchase are eligible for a refund.
Returns postmarked back to us within 7 to 21 days after receipt of purchase are eligible for store credit only.
Returned items must arrive in original condition to be eligible for refund. Items that are returned and arrive broken or damaged cannot be refunded. This includes items that are damaged in transit. It is the customer's responsibility to correctly package fragile or bulky items to ensure they arrive safely to our returns department. If you have concerns about shipping fragile items, you can refer to UPS guidelines for preparing a package, and additionally, you can insure your package against loss or damage.
All SALE items are final sale.
All merchandise marked FINAL SALE is NON-RETURNABLE & NON-REFUNDABLE. We cannot accept returns on these items. If any merchandise that was purchased as final sale is returned, it will be shipped back to the customer. No exceptions will be made.
Ship returns to this address: Metal + Petal Returns / 2161 W. Broad St. / Athens, GA 30606